Return & Refund Policy

Last updated:

Return Window

You may return items within 14 days of delivery for a full refund or exchange.

Conditions for Returns

  • Items must be unworn, unwashed, and in original condition.
  • All original tags must be attached.
  • Returns must include proof of purchase (order number or receipt).

Non-Returnable Items

Sale items or gift cards are final sale and non-refundable.

How to Initiate a Return

Email us at contact@mono-clo.com with your order number and reason for return. We will provide return instructions.

Refunds

Once your return is received and inspected, we will notify you and issue a refund to your original payment method within 7 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged or incorrect.

FAQ

What is our guarantee about?

We genuinely care about comfort and quality because we want you to look and feel your best for years to come. That’s why every piece we make comes with our Perfect Fit, Made to Endure Guarantee If your item doesn’t fit just right or shows wear sooner than expected, just reach out within 14 days—we’ll replace it for free, no hassle, no questions asked.
How do i get in contact

visit our contact page